Privacy Policy
The short version
- The only place this website collects personal information is the appointment scheduling assistant — and only what you choose to share there.
- We use two analytics tools to understand what gets read: Google Analytics (which sets this site’s only cookies) and Ahrefs Analytics (which sets none). Neither is connected to advertising.
- We don’t run ad trackers, social media pixels, or remarketing. We don’t sell or share your information for advertising. There are no forms quietly collecting your details.
- Questions, or want something corrected or deleted? privacy@therapistsincharleston.com
What this policy covers
This policy covers this website — therapistsincharleston.com. It is not the privacy notice for therapy itself: if you become a client, your care is protected by federal and state health-privacy law, and you’ll receive our Notice of Privacy Practices as part of getting started. Nothing you read or click on this website creates a therapy relationship.
What we collect, and why
What you send us. If you email us, call us, or use the scheduling assistant (the “Make Appointment” button), we receive what you choose to share — typically your name, contact details, and what you’re looking for. We use it for exactly one purpose: responding to you and arranging care. The scheduling assistant is operated for us by WithTherapy, our scheduling provider, and the information you enter there goes to our practice and to the systems we use to manage appointments.
How the site gets used. Like most websites, we use analytics to understand which pages people read and where visitors come from — that’s how we decide what to write next. Google Analytics sets this site’s only cookies (named _ga and _ga_RW4TVC82PJ) and collects usage data such as pages visited, approximate location, and device type. We have Google’s advertising and cross-site features turned off. Ahrefs Analytics collects similar aggregate usage data and sets no cookies at all.
Accessibility preferences. The accessibility widget (accessiBe) lets you adjust how the site displays. If you use it, it stores your display preferences in your browser so they hold between visits.
Author photos. The small author photo on our articles is served by Gravatar, so your browser requests that image from Gravatar’s servers when an article loads. It sets no cookies and receives nothing you type.
What we don’t do
- No advertising trackers, conversion pixels, or social media buttons.
- No remarketing — we will never follow you around the internet.
- No selling, renting, or sharing your information for advertising, ever.
- No comment forms, pop-up surveys, or newsletter capture.
- Reading about a topic here tells us nothing about who you are — analytics reaches us as aggregate counts, not identified people.
The services behind the site
| Service | What it does | Their policy |
|---|---|---|
| WithTherapy | Operates the appointment scheduling assistant | withtherapy.com/privacy |
| Google Analytics 4 | Usage analytics (advertising features off) | policies.google.com/privacy |
| Ahrefs Analytics | Cookieless usage analytics | ahrefs.com/legal/privacy-policy |
| accessiBe | Accessibility widget | accessibe.com/privacy-notice |
| Vimeo | Plays the video on our homepage | vimeo.com/legal/privacy/policy |
| Google Fonts | Delivers the font for the scheduling button (loaded by the scheduling assistant) | policies.google.com/privacy |
| Gravatar (Automattic) | Serves the author photo on our articles | automattic.com/privacy |
| Cloudflare | Security and content delivery | cloudflare.com/privacypolicy |
| WP Engine | Hosts the website | wpengine.com/legal/privacy |
Cookies
This site sets two cookies, both from Google Analytics (_ga, _ga_RW4TVC82PJ), used to distinguish visits in aggregate statistics. You can block or delete them in your browser settings without affecting how the site works, or use Google’s opt-out browser add-on. If you use the accessibility widget, your display preferences are stored in your own browser, not sent to us.
Your choices and rights
You can browse this site without providing any personal information at all. If you have shared something with us — through the scheduling assistant, by email, or by phone — you can ask us what we hold, ask us to correct it, or ask us to delete it, by writing to privacy@therapistsincharleston.com. We’ll respond to reasonable requests promptly. Deletion requests may be limited where health-record or other law requires us to retain information.
Security and children
We use standard protections — encrypted connections (HTTPS) everywhere, and reputable providers for hosting and scheduling — and we limit what we collect in the first place, which is the best protection there is. We work with children and teens, but this website is written for adults, including parents looking for care for their child. It is not directed at children under 13, and we don’t knowingly collect information from them.
Changes
When this policy changes, we’ll update it here and change the effective date at the top. We won’t quietly expand what we collect.
Who we are
Therapy Group of Charleston LLC
913 Bowman Road, Suite 104
Mount Pleasant, SC 29464 (USA)
Privacy contact: privacy@therapistsincharleston.com